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Question

Figma support not responding after 3 days

  • June 25, 2026
  • 2 replies
  • 0 views
ZERONIX

I opened a support ticket numbered #1973523 on Figma 3 days ago, but we haven’t received a response from anyone at Figma yet. Is there any way to get a reply from the support team?

2 replies

Celine_
Figmate
  • Celine_
  • Community Support
  • June 25, 2026

Hi ​@ZERONIX , Celine from the Community Support team at Figma here, thanks for following up! I was able to see your support ticket (#1973523), and I've gone ahead and added a follow-up note internally for visibility.

Someone from our Support team will get back to you as soon as possible. We appreciate your patience while they review your case. Thanks!

ZERONIX
  • ZERONIX
  • Author
  • New Member
  • June 25, 2026

Hi ​@Celine_ , thanks for the feedback, I will really look forward to a solution to my question.

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