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ZERONIX
ZERONIX
New Member
June 25, 2026
Solved

Figma support not responding after 3 days

  • June 25, 2026
  • 3 replies
  • 102 views

I opened a support ticket numbered #1973523 on Figma 3 days ago, but we haven’t received a response from anyone at Figma yet. Is there any way to get a reply from the support team?

This topic has been closed for replies.
Best answer by Celine_

You're welcome! I was able to see in the backend that our Support team confirmed the seats that were accidentally added have now been removed from your upcoming invoice. As your issue has been resolved, I'll go ahead and mark this topic as solved. Thanks!

3 replies

Celine_
Figmate
Celine_
Community Support
June 25, 2026

Hi ​@ZERONIX , Celine from the Community Support team at Figma here, thanks for following up! I was able to see your support ticket (#1973523), and I've gone ahead and added a follow-up note internally for visibility.

Someone from our Support team will get back to you as soon as possible. We appreciate your patience while they review your case. Thanks!

ZERONIX
ZERONIXAuthor
New Member
June 25, 2026

Hi ​@Celine_ , thanks for the feedback, I will really look forward to a solution to my question.

Celine_
Figmate
Celine_Answer
Community Support
June 25, 2026

You're welcome! I was able to see in the backend that our Support team confirmed the seats that were accidentally added have now been removed from your upcoming invoice. As your issue has been resolved, I'll go ahead and mark this topic as solved. Thanks!

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