Over the past week, my Figma desktop hasn’t worked i am on Windows 11 with pretty decent specs., it works fine on the browser but not on my desktop the background process is showing in the task manager but it won’t draw any power from the CPU. I tried clearing the cache memory, turning off the firewall, and fresh installing it but whenever I open the setup it buffers, and shows the Figma symbol, and that’s it! It won’t ask me for the location to install or if I want a desktop/start menu file. Then if I search for Figma it shows that the app is installed but still won’t open and the Figma agent is open in the background without drawing any power. PLEASE HELP!!!
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Hi @Deeptam_Vyas, Thank you for reaching out! Sorry to hear that you encountered this issue. Your troubleshooting efforts are greatly appreciated.
I will now proceed to create a support ticket for you to provide the dedicated assistance needed to address this matter.
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In the meantime, please prepare a recording of the issue so that you can share it with our support team in the ticket. This visual aid will be helpful for us to better understand the issue.
Thank you for your cooperation and understanding!
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