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July 5, 2024
Question

Figma Slides: publish template error

  • July 5, 2024
  • 21 replies
  • 718 views

When I try to publish a Figma Slides template, I get this message:
“Something went wrong while publishing. Refresh the page and try again.”

I’ve restarted Figma and have re-tried a number of times. Can you suggest anything? Thanks

This topic has been closed for replies.

21 replies

ksn
Figmate
Community Support
September 9, 2024

@ValentinaG @Jeffrey_Potter – are you both still having trouble with getting your slides published? If so, can you reply with the name of your deck file? We’ll look into this further.

ValentinaG
New Participant
September 11, 2024

Hey there, unfortunately I’m still having the issue. My deck file is named Halo Design Systems Template, let me know if I can provide any further details.

Celine_
Figmate
Community Support
September 13, 2024

Hey @ValentinaG , thank you for the details! Can you please also share the URL of the file here, and add support-share@figma.com as an Editor, so we can take a closer look? Thank you!

Gayani_S
Figmate
Community Support
September 17, 2024

Hey @ValentinaG, wanted to ask again if you’re able to provide a direct link to the file here, and invite support-share@figma.com with “can edit” permission so we can look into this further?

Note that users with @figma.com emails on your team do not count towards your billing.

Thanks!

ValentinaG
New Participant
September 17, 2024

Sure, this is the link to the Slides file with edit access given to support-share@figma.com.

Let me know if there’s anything else I can do to help identify the issue.

Gayani_S
Figmate
Community Support
September 18, 2024

Hey @ValentinaG, thanks a lot for providing the link. I’ve forwarded this to the team and I’ll update you soon.

Appreciate your patience in the meantime!

Mason_Grishin
New Member
October 11, 2024

Looks like the slides with “Master component” inside, can’t be published. @figma Can we fix that?

Gayani_S
Figmate
Community Support
October 15, 2024

Hey @Mason_Grishin, I haven’t heard back from the team regarding the previous issue. However, I’ve reached out to doublecheck if this is caused by master components in slides. Will give you an update asap.

Appreciate your patience in the meantime!

Gayani_S
Figmate
Community Support
October 23, 2024

Hey everyone, apologies for the delay in updating you!

The team has confirmed that, at the moment, we don’t support publishing a slides template that contains a component. As a workaround, we recommend creating an instance from the component and using that in your slides file.

We know this isn’t ideal, and the team is actively working on a solution. It’s a tricky issue, so while we hope to roll it out soon, we don’t have a specific timeline yet. I’ll keep you updated as we make progress!

Thanks for your patience, and feel free to reach out with any questions.

November 10, 2024

I published a Template for my team and then went in to make some changes now I am getting this notification ‘Figma slide templates cannot include components please move them off the slide before publishing’ what has changed?