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Question

Figma ran into a problem


When I tried to open the branch files. it shows Figma ran into a problem error. I have tried to refresh the page which does not work at all. How can I solve this. It is important that I have presentation tomorrow to showcase the Figma files.

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3 replies

Lucia_Boehling

our team is also running into this problem!


Rachel_Meuler

I am also having this problem. The file is visible for a second, and then shows this error. All other files are appearing correctly
image (7)


  • Figmate
  • 1918 replies
  • May 15, 2024

Hello,

We are aware of this issue and thank you for your patience while our engineers worked diligently to resolve the issue you reported.

Could you please refresh Figma to make sure you’re using the updated version with the fix? If the problem persists, please let us know.

We apologize for any inconvenience this may have caused. Your feedback is incredibly valuable in helping us enhance our product, and we truly appreciate you taking the time to report the problem.

Thank you again for your understanding and support!


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