Skip to main content
Question

Figma Prototype Viewer Glitch

  • September 24, 2025
  • 4 replies
  • 56 views

dae365

Hi, I’m learning figma for school and one of the assignments was to create prototype of an app in figma. I used smart animate to create bouncy animations, and when viewed in the interactive prototype–it renders an black fill box. any help? or is this a problem on my end. 


dev mode

 

4 replies

dobrie11
  • New Member
  • September 27, 2025

Having the exact same problem. Try the other smart animate options like slow or gentle. Doesn’t matter what computer or browser I am using, bouncy is broken. Same in the desktop app.


djv
Figmate
  • Community Support
  • October 6, 2025

Hey All, thanks for reaching out!

This is definitely not the expected behavior, so I completely understand how this must be slowing down your workflows.

Just to ensure I’m fully understanding, is this happening in all of your files or one file in particular? And is it only happening with prototypes that use a bouncy spring animation?

With a few more details, I can flag this over to our Prototyping team to try to reproduce, investigate, and work towards a solution. 


dae365
  • Author
  • New Member
  • October 14, 2025

Hi djv! It’s only happening in this one file in particular because this is the only file where I’m using it as a prototype, while the other file that i have are just illustration mock ups.

 

For the smart animations, I’m sure that its only happening with the bouncy spring animation, but it only applies for some elements like the landing page for signup/login.

 

I hope to hear back from you guys, thank you!


djv
Figmate
  • Community Support
  • October 14, 2025

Thanks for clarifying, ​@dae365

Are you able to share your file with our technical quality team here? https://help.figma.com/hc/en-us/requests/new

Be sure to use your Figma account email and share edit access with support-share@figma.com. We’ll have our team take a closer look at your prototype and see what may be happening on the backend.