Figma not syncing adobe fonts

Forum|Forum|3 years ago
June 26, 2023
15 replies
18751 views

Hi there, I have problem with Figma not syncing previously activated adobe font in an already existing project. I signed in adobe creative cloud and also in adobe profile on adobe.com, restarted Mac several times and it is still to working. Is there anything else I can do? Does anyone have the same issue with font sincing? Thanks

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dennsi

Active Member

Hey there. Make sure the fonts are activated in the Creative Cloud App. If they were not used for a certain amount of time, Adobe requires you to redownload the fonts to properly sync them with your system.

Here’s an example:

Valentyna_KazakovaAuthor

New Member

Hi dwnrdt, thanks for suggesting this option, but it seems like the font is perfectly active in my CC app. I also deactivated it and installed afterwards, but it didn’t help 😕

dennsi

Active Member

Hm… are you using Figma in the browser or Desktop app?
If you use the browser, you need to install the Font Installer / Figma Agent:
https://desktop.figma.com/agent/mac/InstallFigmaAgent.dmg

If you’re using the Desktop App I have no idea how to solve the issue, since you already restarted the App and System several times.

K

Khaya_Mtshali

I have the same issue. Adobe fonts not working. I think it’s an Adobe problem…

Birdie_Golden

Same issue.

Adobe fonts load on one computer (desktop and browser), but switching to another computer (which worked yesterday to load the fonts) suddenly shows these fonts unavailable.

Adobe fonts are active.

Adobe fonts work on Computer #1 (desktop and browser)
Adobe fonts do not work on Computer #2 (neither apps) even though it did yesterday.

We are looking to purge Figma cache next, but I don’t see this anywhere in my Figma app data.

Anyone have any ideas what’s going on here? This is maddening.