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Thageer
New Participant
July 21, 2025
Question

Figma Make: AI response is not working after 2 days of usage

  • July 21, 2025
  • 19 replies
  • 860 views

i have been using figma make for my recent project, i have used it around 2 days . but now when i send a prompt it throws an error “ something went wrong try agin after some time” 

i have tried duplicating the file and waited for more time still the issue persist 

note: ( i am facing this issue after 2 days of usage it mean i have made around 300 prompts and more)

This topic has been closed for replies.

19 replies

Celine_
Figmate
Community Support
July 21, 2025

Hi ​@Thageer , thanks for flagging this issue!
I see in the backend that you have already reached out to the support team, thank you! Can you please also add in your support ticket a link to the file, and ‘edit access’ granted to support-share@figma.com?

This won’t impact your billing and will help the team investigate more effectively.

I’ve also gone ahead and escalated your ticket internally. Thanks again for your patience while we look into this!

Thageer
ThageerAuthor
New Participant
July 21, 2025

i have sent a mail with the link ( with edit access) to the above shared email address

​@Celine_ 

Thageer
ThageerAuthor
New Participant
July 21, 2025

but the mail is not working

this was the reply:
We're writing to let you know that the group you tried to contact (support-share) may not exist, or you may not have permission to post messages to the group. ​@Celine_ 

 

Celine_
Figmate
Community Support
July 21, 2025

Just to clarify, to grant edit access, click the blue “Share” button in your file, then add support-share@figma.com and set the permission to Can edit.

I also saw that the support team has replied to your ticket. I recommend continuing the conversation directly with them. They’ll let you know what additional details they may need to investigate further and help move things forward. Thank you 🙏🏼

will_remigio
New Member
July 21, 2025

i have been using figma make for my recent project, i have used it around 2 days . but now when i send a prompt it throws an error “ something went wrong try agin after some time” 

i have tried duplicating the file and waited for more time still the issue persist 

note: ( i am facing this issue after 2 days of usage it mean i have made around 300 prompts and more)

 I’m currently in the same situation.
After 270 prompts, I’m stuck and Figma make won’t even perform simple requests, like change the text from the ui

Thageer
ThageerAuthor
New Participant
July 21, 2025

exactly @will_remigio

at least they could have shown a usage limit indicator like other competitors. It's really frustrating when everything suddenly stops working without warning. I hope Figma resolves this issue soon or introduces a proper subscription model for the Figma Make product

 

balajiaiaik86
New Member
July 21, 2025

Keep getting this persistent error since last night. “Something went wrong. Please refresh or try again later.” Unable to proceed with Figma make at all. 

Thageer
ThageerAuthor
New Participant
July 22, 2025

​@balajiaiaik86  the problem with figma make as of now is…  its restricting the response (if the limit reaches nearly 300 version or close to these number)
i have raised a ticket .. i hope the tech team solves it soon :)

Celine_
Figmate
Community Support
July 22, 2025

Hi all, thanks everyone for bringing this up!
As ​@Thageer mentioned, our engineering team is currently looking into it. We really appreciate you flagging it and your patience while the team investigates 🙏🏼

vadim.vegass
New Member
July 22, 2025

I have the same problem, can you help me?

Hi everyone, thanks everyone for bringing this up!
As ​@Thageer mentioned, our engineering team is currently looking into it. We really appreciate you flagging it and your patience while the team investigates 🙏🏼

I have the same problem, can you help me?