My Figma is locked even after the payment. What to do?
Question
Figma Locked
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Hi there! This seems odd. Do you see any error message?
I saw that you were on discussion with the support team, our agent replied to you. Please reply to her directly via email (it will reopen the ticket automatically), so she can investigate further your issue. For reference, your ticket is 1099658. Thank you!
Hi Figma account is locked for me and my team and it is happening regularly even after taking the one year subscription for 3 seats. Kindly help me out to solve this issue it is happening ever month and me have to update the payment every month and we have no clue for this. Kindly help
Hey @saipavan.movva ! Hmm mot sure what’s happening here. This usually happens when you have an issue with your invoice. To better investigate it, if you are still running into these issues, please reach out directly to the support team: here
Be sure to use your Figma email account, and share any screenshot / error message you may encounter. Thank you!
Yes Celine again it is happening and is randomly showing an invoice of $120 not sure how to solve this. Please help out to solve this
It is happening every month
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