Figma latest update App is not working

Hi @Christopher_H_Lee, Thank you for reaching out about this. Sorry to hear that you experienced this issue.

We are not aware of this problem at the moment and we would like to learn more about your situation. Could you please try the following troubleshooting steps?

• Does this issue occur on supported browsers like Chrome, Firefox, Safari, and Edge?
• Is this problem happening in all files or only in specific ones?
• Have you tried clearing the app cache to see if it helps in opening Figma again?
• Could you try accessing Figma from a different network, such as using a mobile hotspot, to see if the issue persists?

Additionally, please refer to the additional resources in our help center for further assistance.

• Troubleshooting checklist
• My files are not opening

Hope it helps! If none of these helps, I suggest reaching out to our support team for further assistance via this link: https://help.figma.com/hc/en-us/requests/new?
When contact support, please include the following information:

• Your Figma account email
• Troubleshooting steps you tried
• Quick recording of reproduces the issue
• Send the Figma desktop app debug logs for that recording

Thanks for your assistance and understanding!

Thanks but this is something to do with App is not opening.
“The application Figma can’t be opened.”

I appreciate your update. Apologize for misunderstanding the situation.
In this case, as a first step, please reinstall the Figma desktop app by following the steps below:

1. Ensure that Figma is not open
2. Open a window for the Finder, such as by clicking your desktop or clicking the Finder icon in the Dock.
3. Search for Figma, then click to select it.
   Most apps can be found in your Applications folder, which you can open by clicking Applications in the sidebar of any Finder window.
   Or choose Go > Applications from the menu bar in the Finder.
   Or use Spotlight to find and show the location of the app.
4. Use any of these ways to move the app to the Bin:
   • Drag the app to the Bin.
   • Select the app and choose File > Move to Bin from the menu bar.
   • Select the app and press Command-Delete on your keyboard.
5. If you’re asked for a username and password, enter the username and password for an administrator account on your Mac.
   This is usually the username and password you use to log in to your Mac.
6. To delete the app after moving it to the Bin, choose Finder > Empty Bin from the menu bar.
7. Install Figma: Desktop app for macOS

If the issue persists after this, please contact our support directly with video of the issue.

Hello! I’m having the same issue, it notified me to download the latest version by November, once downloaded it says the application can’t be opened. I have deleted it and redownloaded but still won’t open

Hello! Thank you for reaching out and taking the time to troubleshoot. Sorry to hear that you’re still experiencing issues.

In this case, I suggest reaching out to our support team for further assistance. You can do so by following this link: https://help.figma.com/hc/en-us/requests/new?ticket_form_id=360001744374
When contact support, please include the following information:

• Your Figma account email
• Troubleshooting steps you tried
• Quick recording of the issue

Thank you for your assistance and cooperation. In the meantime, you can try the browser version via supported browsers.