Hi @Daniel_Rozhnov1, Thanks for reaching out about this issue. I really appreciate your efforts in troubleshooting it so far.

Here are things you can start with if you haven’t already checked them:

Browser Check Could you check if this issue appears in any other browsers?

Network Connection Does the issue persist if you switch to a different network, such as a mobile hotspot or another Wi-Fi?

File Specificity Is this just occurring for some files, for all existing files or for new files created in Drafts?

Device and Driver Updates Please ensure that your device is updated to the latest operating system version and that your graphics drivers are also up to date.

Clear Cache Try clearing your app and browser cache to see any difference? - Clear the Figma desktop app cache

Additionally, please note that Figma is a browser-based app, which means it’s subjected to a 2GB available memory limit that applies to each browser tab, including those in our Desktop App. When loading or editing Figma files nears or exceeds this memory limit, it might cause performance issues like long loading times. Please check details here: Reduce memory usage in files

Some of the information overlaps with the above, please refer to this as well: Troubleshooting checklist

If you’re still experiencing issues after checking the above, I recommend reaching out to our support team for further investigation here: https://help.figma.com/hc/en-us/requests/new

When you contact our support team, please include the following information

• Make sure to use your Figma account Email.


• A video showing the issue you’re seeing then save and send over your Desktop App debug info file or Exported console logs.


• If this is specific to a file or only certain files, please add support-share@figma.com as an Editor to one of the affected file (this won’t affect your billing at all) and send those direct links.


• Let our support team know what troubleshooting steps you did.

Hope it helps!

Thanks again for reaching out,