Hi ​@ofudje efemena goodluck - your education verification will last for 1 year.

After 1 year, you will need to re-verify your student status.

See this page for more details.

Hope this helps!

Dear Support Team,

I am writing to report a persistent issue with verifying my government ID on your platform. Despite numerous attempts, I am unable to successfully verify my ID, and it's causing significant inconvenience. I have tried various IDs and troubleshooting steps, but the issue remains unresolved.

Details of the issue:

- I have tried verifying with multiple government IDs (e.g., [list IDs, e.g., Aadhaar, PAN, Driving License])
- Each time, I receive an "unable to verify" error message
- I have double-checked the ID details and ensured they match the information on file
- I have also tried uploading different formats of the ID documents

Steps I've taken so far:

- Retried verification multiple times
- Checked for any typos or errors in ID details
- Uploaded different versions of ID documents
- Contacted the issuing authority to confirm ID validity

Despite these efforts, the verification process continues to fail. I kindly request your assistance in resolving this issue. Could you please:
- Provide guidance on additional troubleshooting steps
- Offer an alternative verification method, if possible

I would appreciate any help in resolving this matter. Please let me know if you need further information or documentation from me.

Thank you