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My students recently had to reverify their accounts and I noticed that our listing still reflects our outdated branding and location.

We are listed as “Creative Academy (Woodstock)” - old name and location.

Today we go by “Cape Town Creative Academy” and we reside in the Silo District, Cape Town. We moved in 2022 and decided to be the one and only Creative Academy, bound the mother city.

Can this be updated somewhere?

I’m the current IxD program coordinator (head of department) as of 2022. My predecessor may have initially registered us so I’m unsure where to look to make this update.

Please advise and thank you!

Hi ​@Walt_Wonderwolk, thank you for reaching out! 

Since the verification process for higher education institutions is fully managed by our partner SheerID, the best next step will be to connect with their support team. They’ll be able to review your institution’s listing and make the necessary updates.

You can reach their team directly through this form: https://support.sheerid.com/en-US/help-center/contact-form

 

I hope this points you in the right direction, let me know there is anything else I can help with! 

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