Figma Desktop crashes when opening a project

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Hey. Today I was working on my projects, and as soon as I closed the Figma app in my Windows machine, when I reopened it started crashing when opening any project file.
I’m able to enter the main screen, but not projects.

I reinstalled the program, deleted the /Roaming/ and /Local/ folders… Nothing works… What can I do?
Thanks

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serrgiofdezzAuthor

New Member

The workaround that @Archie_Shell-Shocked found is working

This is what to do:

Get app-116.3.8 (Figma crushing and it's solution for it - #3 by Archie_Shell-Shocked) and place it in C:\Users\YOUR_USERNAME\AppData\Local\Figma.
Rename or remove the other packages starting with app… and remove Update.exe

Seems that older version don’t crash the app on Windows 7

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anon99715698

I can confirm this is working. Thanks

Igor36

Guys this work just for one time, after next start app not work again

Ant also Figma agent crushed every time

BLVCKBEAT

I just uninstall windows 7 , and install windows 10 🙂

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serrgiofdezzAuthor

New Member

It does work, just make sure to remove full control permissions for the folders, so Figma can’t replace files

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serrgiofdezzAuthor

New Member

Personally, I would like to get a response back about this recent change from the Figma team; has Windows 7 support been discontinued? (In the Figma Browser Requirements it says Windows 8.1 is required, but this warning was there from May 2020, and Windows 7 has been working until this month)… Is it a production error?

Thanks