Hello,
I had set up my file to prevent others from copying, downloading and exporting but now I can't access any of these options
How do I undo it please
Hello,
I had set up my file to prevent others from copying, downloading and exporting but now I can't access any of these options
How do I undo it please
Best answer by Junko3
Hi
I understand you’re having trouble removing the “Restrict copying and sharing on files” setting, as you no longer see the Advanced options.
It looks like your account was previously verified under the Education plan, which has now expired. The Restrict copying and sharing on files feature is only available on paid plans and requires edit access, so this might be related to your expired status.
That will help me escalate this to the appropriate team if needed.
Thanks,
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