Skip to main content
sina_aslani
sina_aslani
New Member
September 20, 2026
Question

Figma Agent beta monthly usage limit

Hi Figma Community Support,

I submitted support ticket #2137650 regarding the Figma Agent beta monthly usage limit on my Professional plan. The Agent is currently blocked in the middle of an active professional UI/UX project.

I haven’t received any email or update yet. I understand the Support team may be experiencing higher-than-usual volume, but this is currently blocking an important production workflow.

Could someone please confirm that the ticket is correctly assigned and, if possible, add an internal follow-up note so the Support team can review it?

Thank you.

2 replies

Tom Reem
Figmate
Tom Reem
Figmate
September 20, 2026

Hey ​@sina_aslani, welcome to Figma Forum and thanks for flagging this. Sorry to hear it's impacting your workflow.

First, I checked in with our Customer Support team and confirmed your ticket is open in their queue. I also shared your post with them so they have the full context as they follow up.

In the meantime, one thing worth checking: When you hit the limit, the in-product message includes an option to request more usage. If you haven't gone through that flow yet, it's worth doing — it runs separately from your ticket. For background on how the beta limits work, this article covers what we can share while Figma agent is in beta: How do I access the AI agent beta in Figma Design? → Are there limits to how much I can use this feature while it's in beta?

There may be a bit of a delay over the weekend, but they're prioritizing your case and will be in touch as soon as possible. 🙏🏻

    sina_aslani
    sina_aslaniAuthor
    New Member
    September 21, 2026

    Thanks for checking and for sharing the context with the Customer Support team.
    I’ve already submitted the in-product request for additional beta usage as well.
    I’ll wait for the Support team’s follow-up. Really appreciate the help.

      Terms & ConditionsAccessibility statement