figma account is paid ..despite doing the payment, owner account is still locked. This is unacceptable..totally frustrated after complaining multiple times to figma via hep center..nothing happened..
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figma account is paid ..despite doing the payment, owner account is still locked
Best answer by ksn
Hi
Regarding your payment: I see that one of our agents, Yousra, reached out to you to provide you information on the status of your payment, along with additional steps to take moving forward. I’m unable to provide help with any issues regarding payments directly on the forum (for privacy and security reasons), so if you have additional feedback or questions, please respond to the existing ticket you have.
Thank you for your understanding.
This topic has been closed for replies.
Hi
Regarding your payment: I see that one of our agents, Yousra, reached out to you to provide you information on the status of your payment, along with additional steps to take moving forward. I’m unable to provide help with any issues regarding payments directly on the forum (for privacy and security reasons), so if you have additional feedback or questions, please respond to the existing ticket you have.
Thank you for your understanding.
Thanks This is sorted now, I am deleting my comment!!
Hi
Regarding your payment: I see that one of our agents, Yousra, reached out to you to provide you information on the status of your payment, along with additional steps to take moving forward. I’m unable to provide help with any issues regarding payments directly on the forum (for privacy and security reasons), so if you have additional feedback or questions, please respond to the existing ticket you have.
Thank you for your understanding.
Thanks for help, and guiding in email, this is sorted!
No problem! You don’t need to worry about deleting anything. I’ll just go ahead and close this topic, so no other replies can get added. If you have any other questions, feel free to create a new one 😃
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