figma account is paid ..despite doing the payment, owner account is still locked

Hi ​@Phulvinder singh - sorry for the frustration. First, I wanted to let you know I truncated your original forum topic name to make things a bit neater (and easier to find).

Regarding your payment: I see that one of our agents, Yousra, reached out to you to provide you information on the status of your payment, along with additional steps to take moving forward. I’m unable to provide help with any issues regarding payments directly on the forum (for privacy and security reasons), so if you have additional feedback or questions, please respond to the existing ticket you have.

Thank you for your understanding.