Hi @Mekapunk, Thanks for reaching out about this. It sounds like the FigJam timer isn’t behaving the way we’d expect it to.

In response, I have adjusted the category to Ask the community. Would you mind confirming the following to begin with?:

Is this problem only happening in the desktop app, or is it also occurring in the browser?

Could you please try clearing your app and browser cache to see any difference? You can find instructions in this guide: Clear the Figma desktop app cache

If the previous suggestion doesn’t resolve this, I recommend reaching out to our support team for assistance here: https://help.figma.com/hc/en-us/requests/new

When reaching out, kindly provide the following details:

• Make sure to use the email associated with your Figma account.


• Please attach texport console log](Export console logs) that captures the FigJam timer starting and being displayed and disappears then displayed in the tab header while in use.


• If it’s occurred only a specific file, please share direct links to the file and grant “can edit” permissions to support-share@figma.com (this will not affect your billing).

If I misunderstand anything, please let us know. Also, we always welcome further insights or suggestions from any other community members, please don’t hesitate to share them.

Thanks,