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I’m trying to let a free user collaborate. What should I do from this point onwards? Pretty new to the collaboration features on Figma and I am a part of my school’s plan. The collaborator is not a part of my school, and they currently still cannot edit the Figjam even though it is marked as “can edit.”

Hi ​@Joshua Lin,

 

I understand you're trying to invite a free starter user to collaborate on your FigJam file, but they're unable to edit.

 

It sounds like the message in your sharing modal is suggesting that your team admin needs to upgrade the collaborator's seat type to allow them to edit the file. We recommend reaching out to the admin of the team that owns this file. You can refer to these guides:

 

Once the collaborator gets an Editor seat, what happens next depends on the team plan:

 

Thanks,


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