Hey ​@Mia Lee, thanks for reaching out and sorry for the trouble here.

To help get to the bottom of this, could you share which Figma product you’re using and the steps leading up to the error ID? That info will help point us in the right direction. Appreciate your help — I’ll keep an eye out for your reply!

Hi ​@Mia Lee — just checking in to see if you’ve been able to make any progress here.

I went to check on this, and a member of our Product Support team reached out to the email associated with your account. If you haven’t already, please take a look in your inbox for next steps. Hopefully that helps get things moving in the right direction!

Feel free to follow up if anything else comes up.