Something went wrong

I have a similar problem, a specific page does not open, Figma returns the same error.

Hi there,

I understand you're seeing a “Something went wrong” error and aren't able to open your file/page.

Let’s work together to troubleshoot this.

First, could you confirm if you've already tried the basic steps — restarting the Figma desktop app or refreshing the browser tab?

If not, please give that a try to see if the file opens.

If the error still appears, could you confirm the following:

1. Is this happening in just one browser, across multiple browsers, only in the desktop app — or all of the above?

2. Is this issue happening with one specific file, or are you seeing it across multiple files?

If you're still blocked after checking the above, we'd be happy to take a closer look. Please submit a bug report using this secure form:  Submit a request

When submitting the form, please include:

• The troubleshooting steps you've already tried

• Answers to the two questions above

• The URL of the file you're having trouble with add support-share@figma.com as an editor on the file (don’t worry, this won’t affect your billing)

• A screenshot of the error, ideally showing the full Figma screen

This information and access will help our team investigate each case individually and more effectively.

Thanks,

hey ​@Junko3, i have tried all the possible way to restart.. 

it’s mainly occurring to the Figma desktop app. it is occurring in multiple files. 

but it works well in the browser.