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Hi all, anyone that can advise why i cannot load the preview? My devloper tells me he is ablw to see everything. On my side i load the preview (play button) but after few seconds crashes.


Hope you can help me!

Thanks

Hi there! Sorry to hear you are having issue to load the preview.

Can you try logging out, clearing cache (you can follow these steps in this article here, logging back in and loading the preview?


If it doesn’t help, I’d recommend you to reach out to the support with a copy of your file here.

This will help our team to investigate it further.

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