Education Plan Verification Error – “Last name missing” even though full name is provided

Hello Figma Community,  

I am trying to re-verify my Education plan before it expires.  
When I upload my student documentation, I get the following error:  
“Your last name is missing from the documentation submitted.”  

However, my document clearly shows my full legal name (First + Last) along with my institution details.  
I also updated my Figma profile name to exactly match the document, but the system still rejects it.  

Steps I’ve tried so far:  
1. Uploaded student ID card (clear scan, PDF format).  
2. Updated my Figma profile to match my full name.  
3. Retried multiple times, but same error appears.  

I believe this is an issue with the automated verification system.  
Could a moderator or Figma staff member please review my case manually?  

I’ve attached a screenshot of the error message and my documentation.  

Thank you for your help!