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I have been in contact with SheerID regarding the verification process for an education plan, and they confirmed I’m verified and approved, despite this Figma keeps telling me to reverify. I sent a request to Figmas support team but got back that I need to get support trough the Community Support Forum, So here we are. I cannot redo the verify process as it says my Verification limit is exceeded and that it seems like the offer is already redeemed. Please let me know how to solve this.

Thanks!

Hey everyone, thank you for reaching out about your Education plan access. Even after verifying your education status, you'll need to take a few additional steps to ensure you have full access to Figma's features.

Here's what you need to know:

  1. Education status verification alone doesn't automatically give you edit access - the Education plan is team-specific, not account-wide
  2. After verification, you need to either:
    • Create a new Education team
    • Or upgrade an existing team to the Education plan

To check your current permissions:
- Look at the toolbar in your files
- If you only see "Ask to edit" and limited tools, you currently have view-only access
- If you see the full toolbar with all creation tools, you have edit access

To get full access, please visit figma.com/education/apply to create an Education team or upgrade your existing team to the Education plan. Once completed, you'll have access to the features of the Professional plan for free, including Figma Design, FigJam, Figma Slides, and Dev Mode.

 

Hope this helps, let me know if you have any further questions! 


Hey ​@Anton Blomgren - I saw your recent update, and I moved it to another topic we have where we are tracking all verification issues on limits here.

 

If anyone else runs into this problem, please refer to the topic I’ve linked above for the most up to date info (as of 2:11pm US PDT).

I will be closing this topic to prevent any accidental confusion in different topics.