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Hi, I have a verified Educational plan, as seen below. It says it includes all features, but I when I try to create a Figma Site, it says I need to upgrade to a Professional account. So does it have all features or not? And when I submitted the form for Figma support, the email said:

“Thanks for reaching out! It looks like you're contacting us from a Starter account. Customers on this plan receive support through our Community Support Forum.”

 

Like what plan am I even on and how can I get someone from Figma to even attempt to help?

 

Thanks everyone.

 

Hi ​@Schmidt1989, thanks for reaching out! 

At this time, students and educators with an Edu Pro plan don’t have access to participate in our new Sites beta. But don’t worry - once the beta is more settled, we'll let you know if there are any changes to Edu access over the coming months.

Hey ​@djv, I’m not a student, I’m an educator who teaches UX. Students want to know how to use Figma Sites, but I can’t show them.

Apologies for the oversight, ​@Schmidt1989. 

To clarify, no one with an Edu plan can participate in our new Sites beta right now. I edited my original reply to reflect the correct information.

Again, if anything changes to Edu access, we’ll be sure to update you in the future. 

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