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Ioana_Anghelescu
August 23, 2024
Question

Draft file suddenly missing

  • August 23, 2024
  • 11 replies
  • 925 views

An important file from my Drafts suddenly went missing. I have a Starter account and I heard there have been some changes for this type of account, but almost all my draft files are still there, only this specific one is missing and it is an important project.
Can you please help me recover it?

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11 replies

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y_toku
Figmate
y_toku
Community Support
October 9, 2024

Sorry to hear that the file is still missing. Could you please reach out to our support team using this link: Figma Support? Our support team will investigate your case using your account information, so be sure to use the email linked to your Figma account. If possible, include any links to the file that you can find in your browser history.

Thanks,
Toku

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