Skip to main content
Solved

Downloaded fonts are not visible

  • June 1, 2023
  • 8 replies
  • 7059 views

Hello! I encountered such a problem: I install the font, when I open the program again, the fonts are yellow (not installed), the same problem in the browser. Although they are installed on the computer. And also installed Font installers. I have to reinstall the fonts every time. What do you advise?topics before posting!

Best answer by Ryan_52

Hi @viktorica can you please try installing your fonts as an Admin and check if this resolves the issue? You can do this by right-clicking on the font you’re having trouble with and selecting ‘Show More Options’, then ‘Install for all users’.

This topic has been closed for replies.

8 replies

Ryan_52
Figmate
  • Technical Quality Specialist
  • 382 replies
  • Answer
  • June 1, 2023

Hi @viktorica can you please try installing your fonts as an Admin and check if this resolves the issue? You can do this by right-clicking on the font you’re having trouble with and selecting ‘Show More Options’, then ‘Install for all users’.


Carl_Thompson

This has suddenly happened for me also after updating macOS Figma.


Carl_Thompson

It’s now working by deactivating and then activating the font on fonts.adobe.com


Sleepiest_bear

We are having the SAME problem within my team. I’m bout to throw the whole prototype out the window.


Ryan_52
Figmate
  • Technical Quality Specialist
  • 382 replies
  • June 6, 2023

Hey, sorry to hear this is happening! Can you please reach out to the support team directly via this form for help: https://help.figma.com/hc/en-us/requests/new

Be sure to use your Figma account email, include links to the file, and share it with support-share@figma.com so they can take a closer look. Please also include a short video showing the issue you are seeing on your end.


I downloaded a font file . that font is not visible in figma . i have also installed figma agent.
please give me solution.


  • Author
  • 1 reply
  • June 22, 2023

Hello! The advice helped me - I installed the fonts “for all users” and it all worked!


Tariq_Mehmood

You can install Figma Agent to allow all the fonts that you are installed on the system.

Once you install this, then it will allow all the fonts.