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Akarsha_Kapture
Akarsha_Kapture
October 24, 2024
Question

Downgrade Organization Plan to Professional

  • October 24, 2024
  • 1 reply
  • 222 views

I had a Figma Organization account when we had enough number of teams. But now we have shrink down our team number and currently we only require Professional plan. So, is it possible to downgrade from Organization plan to a Professional Plan?

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1 reply

Figmate
Junko3
Figmate
October 24, 2024

Hi @Akarsha_Kapture, Thank you for getting in touch with us.

I see that you have already contacted our support team, and our enterprise support team is currently addressing your query. Please wait for them to reach out to provide further assistance.

For community members who may come across this post with similar questions or considerations, we suggest reviewing the Figma plans and features to compare the differences and understand what you may lose after downgrading.

In addition to the Figma plans and features, we’d like to mention below:

  • Legally, your plan will no longer be governed by our Software Services Agreement SSA. Pro plans are covered by our ToS only.
  • Ability to pay via invoice. Pro plans can only be paid for with debit/credit cards.
  • Unused time left on your annual contract, which will not be refunded.

For downgrade from Professional plan to Organization plan, please reach out to our support team directly at https://help.figma.com/hc/en-us/requests/new?
When contact support, please include the following information:

  • Your Figma account email
  • The team name you want to downgrade from Org to Pro

Hope it helps!
Thanks again for reaching out.

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