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Jamie15
Jamie15
May 14, 2024
Question

Do figma reply to their support tickets?

  • May 14, 2024
  • 1 reply
  • 133 views

Really not keen on posting like this but I have a billing query that has been waiting on a response for a week. Can someone please get back to me? It’s now urgent.

This topic has been closed for replies.

1 reply

ksn
Figmate
ksn
Community Support
May 15, 2024

Hi @Jamie15 - so sorry about that. Our support team is working hard to get through a backlog, and unfortunately this has delayed response times.

I do see that you were in contact with Miriam yesterday, and things look resolved. Please let me know if you still need help. If not, I will close out this topic.

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