First time poster, long time fan of Figma :) Since the changes in March, I’ve been struggling to get developers to understand how to get access to the file. It’s been chaotic.Â
Â
TL;DR - if I add developers in Dev Mode, with VIEW access, shouldn’t they be able to inspect designs? Do all the Dev Mode things? I don’t want them to edit ANYTHING (anymore).Â
There are several places this process may be falling apart, so I’ll explain:Â
- I’m in an enterprise, and a different department manages permissions. Figma is new here, and we’re working out the kinks in the other department. I was told to invite the developers to the Figma file, so I used the Share button and added their emails with View access.Â
- I’m working with about 20 vendor developers, some onshore and some off. I don’t think any of them actually read the instructions in any emails, including mine with screenshots.Â
- The delivery file I have invited them to, I added them in dev mode with view access.
- The ones that managed to complete the process by opening the email and clicking through said they couldn’t access the file.
- I switched their permissions to Edit, and that seemed to work.
- Still adding more developers, but some of the ones already in the file have accidentally deleted, moved, or modified content. I’m resetting things daily. When I switched it back to View because they were deleting and moving things, they emailed me saying they couldn’t access the file again.Â
- It’s still in flux, delivery deadlines are tight, so 3 designers are editing constantly, so I can’t monitor to keep everything locked down all the time, or trust that the designers will remember to lock (they’re still new to the software).Â
Some possible reasons
- Dev-side Problems: Devs new to the software that may not speak English aren’t understanding the instructions or the multi-step process - ask me for invite, then open email, then clik on a link then click on a button to ask for access then wait for it to be approved by the other department. Any of these steps could be the problem. This is not Figma’s fault.Â
- Dev-side Timing Problems: Also not Figma’s fault lol - the developers were impatient and tried to access even though the switch to approve hadn’t been flipped in the other department.Â
- Enterprise Settings. I’ve never admin-ed in this new structure. The current admins have never admined Figma. Anything about enterprise settings (we have very high security requirements), or the other department’s setting/choices could be the problem. I absolutely do not want to tell them what to fix unless I know exactly what the problem is and how to resolve. Â
If View access should work for developers to use Dev Mode to access specs without moving and deleting things, are there any ways Enterpeise settings could be screwing this up?Â
