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Portalle_Designer
Portalle_Designer
April 15, 2021
Question

Desktop app blank white screen/crash

  • April 15, 2021
  • 97 replies
  • 83601 views

Hello, after today’s update, there is a problem. After starting the figma, after about 1-2 minutes of operation, the entire application screen simply turns white. What could be the problem?

    This topic has been closed for replies.

    97 replies

    Show previous replies
    Josef068
    May 17, 2023

    I have solved my issue by disabling hardware acceleration. https://thegeekpage.com/google-chrome-white-screen-error/

      Wayne3
      Wayne3
      June 27, 2023

      I just had this problem, is there a fix for it yet?

      Gede_Destrawan
      August 30, 2023

      thanks dud, it’s work for me, did u work on your desktop Figma?

      Gede_Destrawan
      August 30, 2023

      same with me dud, when i open Figma my desktop flickering, and try to open another page flickering still effect, did u solved ur problem?

      Flavio4
      Flavio4
      November 7, 2023

      Hi! I was experiencing the same issue, but I use chrome on a ubuntu OS. I tried to open into a firefox browser and all was working fine, but in chrome all screens became white or black. So after some search i tried to DISABLE HARDWARE ACCELERATION in this screen “chrome://settings/system” and now everything was just fine. 🙂

      Wayne3
      Wayne3
      March 22, 2024

      I am still getting this problem and it almost 3 year sense this has been reported as a problem?

      y_toku
      Figmate
      y_toku
      Community Support
      March 25, 2024

      Hi there,

      Sorry to sorry to hear about the issues you’re experiencing. If you’ve gone through troubleshooting steps and are still having the problem, could you please file a bug report?

      Our internal team is having a difficult time replicating this issue.

      Thanks,
      Toku

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