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Question

Deleting a team by mistake

  • October 14, 2024
  • 1 reply
  • 8 views

andri.silenko17

Hello, I mistakenly deleted my team and restored it myself, but some files that I recently made were not restored along with other works, I ask you to help with this problem, these are very important files for me

1 reply

y_toku
Figmate
  • Community Support
  • 2294 replies
  • October 14, 2024

I’m sorry to hear about the trouble you’re having. According to this help center article, you should still have access to all your files:

You can restore the team, which will reinstate the team and any files or projects within it. You’ll be able to access the team in the file browser.
Anyone who was a member of the team, or had access to a specific file, will regain access to those resources.

To clarify, are you unable to restore the files? If so, are they in the Trash?


Or, can you find the file links in your browser history? We can check their status from there.

If the tasks weren’t saved, it might be worth checking the version history.

If the issue still persists, please contact our support team so they can investigate further.

Thanks,
Toku


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