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Question

Continues error: "Plugin not allowed by your organisation"

  • August 31, 2023
  • 7 replies
  • 492 views

Roberto_Pinto1

Since last update, Every time I try to use a plugin I’m getting the error “Plugin not allowed by your organisation”, even if they are!

Workaround: Refresh tab and then the plugins work.

It is very annoying having to reload tabs everytime you want to use a plugin.

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7 replies

ksn
Figmate
  • Community Support
  • August 31, 2023

Hmm @Roberto_Pinto1 - does this happen across both the desktop app and Figma on the web? Trying to eliminate some possible issues.


Roberto_Pinto1

This is happening to me in desktop app, I never use Figma on the web so I can’t tell if this also happens on web!


ksn
Figmate
  • Community Support
  • September 5, 2023

@Roberto_Pinto1 can you give it a try on the web to see if this translates over?


Roberto_Pinto1

So I have tried it in web version, and it does translates over!


ksn
Figmate
  • Community Support
  • September 8, 2023

Hmmm - let me check in with some folks on my end, and I’ll get back to you.


Roberto_Pinto1

Not sure if this could be tied to this bug, or if it’s just another bug.
On Friday I started getting like a double contextual menu for the plugins, and it’s weird that only the bottom options are clickable.
Please see this video for reference.


ksn
Figmate
  • Community Support
  • September 12, 2023

@Roberto_Pinto1 Thanks for this! I actually touched base with an engineer, and they let me know that this is something being investigated – not quite sure on status of a fix, but I’ll keep tabs on this internally, and let you know if I get an update.