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OK so in the beginning of the year it turned out I don’t have projects in my personal Figma subscription, just some contract account stuff.

I cancelled the Pro plan… so I thought.

It didn’t take payment on the 27th, so it’s OK.

But then, I go to Figma, see the team I had as Professional, it still has Professional badge.

I see that in the e-mails I have info that it’s “viewer-restricted” account that I have at (my own) team.

I don’t get it… it should limit the stuff and not generally switch me to “viewer” for all of my projects?

Now I have to go to projects and ask to edit but… I ask myself?

And I go to subscriptions and I’m still on Professional but I am… not?

 

This is idiotic… another thing that is more complex than needed.

Anyone understands all that?

Hey there! Thank you for reaching out to the community, and sorry for any confusion.

I see that the support team was able to assist you. (For your reference, your ticket number is: #1240662)

For visibility here, in case others encounter similar issue. It looks like your team currently has a full Design seat and a 'viewer-restricted' FigJam seat.
To gain edit access to FigJam files, you will need a full FigJam seat. If needed, you can update your FigJam seat from 'viewer-restricted' to 'Full' to have edit access to your files. 

If you have any other questions, feel free to reply to the support ticket directly, it will reopen automatically.
I’ve gone ahead to mark as solved and close the topic, thank you! 🙂

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