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Question

Companies account admin left organization need to replace admin and payment information

  • October 16, 2024
  • 4 replies
  • 22 views

Morgan_Burns

Hey Figma, I have made a ticket and am looking for swift help so our subscription does not time out.

This topic has been closed for replies.

4 replies

y_toku
Figmate
  • Community Support
  • 2544 replies
  • October 17, 2024

Hi there,

Thanks for reaching out. I’ve confirmed that your ticket is in our support system. The support team is working on it and will respond as soon as they can.

Please let me know if you haven’t received a response from us within the next 24 hours!

Thanks,
Toku


Morgan_Burns
  • Author
  • 4 replies
  • October 21, 2024

I have not recieved a response and our account froze. Need help asap.


Morgan_Burns
  • Author
  • 4 replies
  • October 21, 2024

@y_toku Nobody has reached out.


y_toku
Figmate
  • Community Support
  • 2544 replies
  • October 23, 2024

Hi there,

Sorry for the delayed response! It seems that Seongmin from the support team replied to you yesterday. If you can’t find the email, could you please check your spam folder?

Thanks,
Toku