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Community file not available

  • June 11, 2024
  • 1 reply
  • 132 views

Hello, I’ve been trying to publish a file for two weeks now, even tried to send a request for this error to the Figma team, but they’re not answering.
My community file is not appearing online even when it shows that my resource is live. Do you happen to have any idea of what’s going on?

Best answer by Celine_

Hey there, thank you for flagging this and sorry to hear this is happening. I’ve flagged to our internal team and they replied to you. Please check your inbox.

For visibility here, sometimes community files get stuck in an “unverified” status. We already reported the issue and our team are looking into it.
In the meantime, the team has approved the file and you should be able to see it live on Community now.

This topic has been closed for replies.

1 reply

Celine_
Figmate
  • Community Support
  • Answer
  • June 13, 2024

Hey there, thank you for flagging this and sorry to hear this is happening. I’ve flagged to our internal team and they replied to you. Please check your inbox.

For visibility here, sometimes community files get stuck in an “unverified” status. We already reported the issue and our team are looking into it.
In the meantime, the team has approved the file and you should be able to see it live on Community now.