We had our DSM broken into two parts, one for colors and the other for everything else. Not sure why, just how it’s always been. I’ve spent the entire day trying to disconnect the colors one and consolidate them. The color variables are now in the right place, I can see it myself. But it won’t let me publish them. It will publish changes to the variables list, such as a new collection or a renaming, but the colors don’t show up for us anywhere in any other files. I’m completely lost.
Hi
It looks you reached out to support directly on ticket #1517703. Anju from support replied to you on September 24th asking if you could you create a screen recording showcasing this behavior, with your whole window in frame. We use screen recordings/videos to try and reproduce the issue in our own files as a starting point. From there, we’re able to better share possible troubleshooting steps.
In order for us to take a closer at this issue, please check your inbox for Anju’s email. If you don’t see it, please check your junk or spam folder just in case it landed there by mistake.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.