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pkp
pkp
Nov 22, 2022 7:57 AM UTC
Question

Change Forum Email ID when changing organization

I created this forum with my organization’s email id but if I ever change the organization I am worried that I may lose my profile and community that I have built with this account. So wouldn’t it be better that forum can be separated from product and the email id can be changed without submitting any tickets?

Or Is there a way to transfer ownership of a forum account to another email like we transfer file ownership?

    This topic has been closed for replies.

    5 replies

    Baffour
    Baffour
    Nov 23, 2022 11:55 PM UTC

    Agreed it would make sense if they did what was done for Figma community

    Anne13
    Anne13
    Apr 10, 2024 10:19 AM UTC

    As far as I know there isn’t. I would also like to be able to transfer my Figma Forum account to a personal e-mail address, while using my corporate e-mail address for my Figma design files. I keep having to rebuild my “trust level” and I lose access to my old posts whenever I change organizations.

    Josh
    Josh
    Former Community Manager
    Apr 12, 2024 6:40 PM UTC

    Hey @Anne13 we can merge the two accounts for you making your personal one the primary. This would move all your “work” posts and info over to your personal account. Feel free to send me a DM if you’d like to do this. 🙂

      dennsi
      dennsi
      Active Member
      Nov 5, 2024 10:17 PM UTC

      Hey @Josh I’ve also sent you a DM for merging two accounts two weeks ago.
      Or can anyone else from Figma help with this?

      Figmate
      seni
      Manager, Community Support
      Nov 6, 2024 11:11 AM UTC

      Hi @dennsi,

      Josh is no longer at Figma so I will be taking your request over.

      Please check your forum DMs, you should have one from me shortly.

      seni (Manager, Community Support at Figma)
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