Dear Team Figma,
I want to cancel payment on Figma, with the reason of wanting to change the qty. However, when I entered the Organization plan menu, I couldn’t make the next payment. With a display on the website “Figma Organization already Purchased”. As stated in the attachment, I want to cancel the payment. I looked for the menu for cancellation on Figma, it doesn’t exist. So the only way I asked the Figma Team and wanted to help solve this problem.
Hey @bafunazair ,
I see on our backend that you have an open ticket with our support team, and they are waiting for your response. For your reference, your ticket number is: 995667
Please continue the conversation via email so they can help you out for your case. Thank you!
Dear Celine,
I didn’t find an incoming email from Figma support in my inbox, I really need to make a payment quickly.
Thank you
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