When I open the Figma app on ipad, it gives me a login page. I fill out the information, it sends me to my email for authentication, and then from there it sends me to Safari. If I go back to the Figma app, it remains on the screen that says “Check your inbox.” There doesn’t seem to get any way to get Figma to actually let me use the app. Is this an ongoing issue?
Question
Can’t open Figma app on iPad - Sends me to browser
Hi @ArtCMarie , Thanks for reaching out about this. Sorry to hear about the issue you encountered.
Could you please first check if your iPad is compatible using the information on Guide to the Figma mobile app
?
Then, would you be willing to try the following steps to see if they resolve the issue?
- Close the Figma app on your iPad
- Make sure to uncheck Block all cookies in Safari setting
- Log into Figma via mobile browser: Open the Safari app > Go to https://www.figma.com/login > Login with your credentials
- Once successful, open Figma app and log in normally
If anyone from our community has any additional troubleshooting steps, feel free to share here.
If the above steps doesn’t resolve your issue, please don’t hesitate to inform us.
In that case, I’ll go ahead and create a support ticket for you to ensure you receive further assistance.
Thanks again for reaching out.
I can’t login with ipad on figma and fig jam app, the pop up with google login refesh and dont allow me to login when i submit
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