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Muneeba
Muneeba
February 28, 2022
Solved

Can't open any Plugin in any file

  • February 28, 2022
  • 15 replies
  • 7511 views

I have been using Figma for over a year but never ran into this problem. All of a sudden my plugins stopped working and I can’t use any plugin. It shows me that I can’t open this plugin in this file but even when I create a new file I can’t open any plugin. Please help.

Screenshot 2022-02-28 at 3.40.10 PM (2)

This topic has been closed for replies.
Best answer by djv

Hey @Josh_Kirkland, @Jacob_Tuller, & @Grant_Ertl,

The issue has been resolved! Saved plugins should be running as expected from menus and quick-actions again. Please let us know if you run into any further issues.

15 replies

tank666
tank666
February 28, 2022

Do you have a Figma Organization plan? You are most likely trying to run a plugin that has not been approved by your organization.

Figma Help Center
UX/UI designer. Figma expert. Creator and developer of plugins and widgets for Figma and FigJam. Check out my resources in Figma Community: figma.com/@tank
Muneeba
MuneebaAuthor
February 28, 2022

No, I have an education plan. And I could use plugins like yesterday and now they just don’t open for some unknown reason.

tank666
tank666
February 28, 2022

Have you tried any of these?

  • Restart the app/browser;
  • Restart a computer;
  • Clear app/browser cache;
  • Re-login to account.

If none of this helped, please submit a bug report to the support.

UX/UI designer. Figma expert. Creator and developer of plugins and widgets for Figma and FigJam. Check out my resources in Figma Community: figma.com/@tank
Ryan_Reid
Ryan_Reid
June 7, 2022

Has there been any sort of resolution to this? I came across this same issue this past weekend. Currently Using Organizational plan.

Thanks.

Muneeba
MuneebaAuthor
June 8, 2022

Actually the issue got resolved itself after some time like (few hours).
You can try closing and opening the Figma again or restarting your Mac/pc.

    Josh_Kirkland
    Josh_Kirkland
    December 7, 2022

    I am experiencing this now. I’m getting error message stating "Unknown plugin api version “undefined” Open Console (button). Is anyone else experiencing this today? All my plugins worked fine yesterday. I have restarted the app, as well as rebooted my Macbook. No luck.

    Jacob_Tuller
    Jacob_Tuller
    December 7, 2022

    Yes dealing with the same thing… All of sudden every plugin stopped working displaying same error message.

    Grant_Ertl
    Grant_Ertl
    December 7, 2022

    This just started happening to me. Zeplin works, but not much else.

    djv
    Figmate
    djv
    Community Support
    December 7, 2022

    Hey @Josh_Kirkland, @Jacob_Tuller, & @Grant_Ertl,

    We have a service disruption right now: Figma Status - Saved plugin disruption

    Our team is proactively working on a fix!

      djv
      Figmate
      djvAnswer
      Community Support
      December 7, 2022

      Hey @Josh_Kirkland, @Jacob_Tuller, & @Grant_Ertl,

      The issue has been resolved! Saved plugins should be running as expected from menus and quick-actions again. Please let us know if you run into any further issues.

        Show more replies
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