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Question

Can't get in contact with sales

  • September 22, 2025
  • 5 replies
  • 52 views

LEHIOD

I’m trying to the enterprise package, to get this I have to contact sales which I have done 3 times now but no response. Can anyone help with this? I’m trying to get this done asap and its proving to be quite a tedious process.  

5 replies

  • Figmate
  • September 24, 2025

Hello ​@LEHIOD

 

Thanks for your interest in the Enterprise plan!

We apologize that you haven't yet received a response from  our sales team . I will send you a direct message shortly to gather some information in order to assist you in connecting with our sales team. They will then follow up with you directly.

 

Thanks again for reaching out.


Yusuf Abdulkadir

I have filled the Contact Sales form multiple times over a month period. No one has responded. What is going on?


Kelly Morales
  • New Member
  • November 10, 2025

Same here, we are looking to move to Figma and we filled the contact form 2 times in a week and still no email no response. How can we contact Sales to ask some questions before a decision is made?


LEHIOD
  • Author
  • New Member
  • November 21, 2025

I’m still waiting, I’ve had one reply but nothing since and its been about a month. My company is waiting for me to sort this out. Can anyone actually help? How does sales not exist?


Gayani_S
Figmate
  • Community Support
  • November 21, 2025

Hey everyone, apologies that you haven’t heard back from our sales team yet. 

I’ve gone ahead and escalated each of your cases directly to our sales team so they’re aware of the delays. Thank you for your patience, someone from the team should follow up with you as soon as possible.

Again, apologies for the inconvenience and the long wait. Let me know if there’s anything else I can help with in the meantime.