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Can't find the "flow" button on the right hand side bar

Forum|Forum|2 years ago
June 26, 2024
12 replies
1529 views

Hi, I’m having a difficult time with my second project on Figma. I’m unable to create a flow on my responsive website design. I’ve tried duplicating the project/copy and pasting it to a new layer, and even tried to start building it from scratch again, but nothing is working. I’ve reached out to the support team twice but haven’t gotten a response yet. Can anyone help me?!

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Best answer by djv

Thanks for the additional context, @Reem_Shalhoub!

Since you don’t have access yet, it’s likely not the issue.

From what our team can see, your issue happening because your design is not within a frame. You can’t have an interaction coming out of a group, nor can you set them as a flow starting point.

You can only add a flow, if your design is inside a non-group or non-section top level frame. If you put your layers within a frame (and give the layers more descriptive names rather than the default names), Flow should start working as expected.

djv

Community Support

Hey @Reem_Shalhoub, sorry to hear you’re having trouble creating a flow for your prototype!

When trying to create a flow starting point, can you please confirm if you’ve done the following?

Ensure you’re in the Prototype tab
Select your starting frame on the canvas

If you’ve done those two steps, you should see a Flow starting point option.

R

Reem_ShalhoubAuthor

Hi @dvaliao, thank you so much for your response. Unfortunately, I have ensured that i’m in prototype tab and did select the starting frame on the canvas but nothing is working. I’ve tried duplicating the project, as well as creating a new one. I have no idea what to do and Figma customer service has yet to respond to any of my emails. If you think of anything else I could try, I would really appreciate your help!

djv

Community Support

Hey @Reem_Shalhoub, sorry to hear this!

Are you able to share a link to your file with us here on the forum?

If so, please include a link to your file and share edit access with support-share@figma.com, so we can take a closer look.

R

Reem_ShalhoubAuthor

sure! here is the link:

Figma – 26 Jun 24

I shared edit access. thank you so much! I look forward to hearing back from you and please let me know if you have any further questions.

R

Reem_ShalhoubAuthor

Hi @dvaliao, any updates on my issue?

djv

Community Support

Hey @Reem_Shalhoub, sorry for the delayed reply!

I was out of the office for the July 4th holiday.

From what I can see, it’s only possible to make the designs on this page into a prototype by using the new AI beta to make prototype. Is that also the case for you?

Are you using the previous UI or are you on the new UI3 beta?

R

Reem_ShalhoubAuthor

@dvaliao thank you so much for your response. To be honest, I have no idea what the new AI beta is, nor how to locate/use it. Can you please help me out by demonstrating where I can turn this mode on? (if that’s how to approach it)

djvAnswer

Community Support

Thanks for the additional context, @Reem_Shalhoub!

Since you don’t have access yet, it’s likely not the issue.

From what our team can see, your issue happening because your design is not within a frame. You can’t have an interaction coming out of a group, nor can you set them as a flow starting point.

You can only add a flow, if your design is inside a non-group or non-section top level frame. If you put your layers within a frame (and give the layers more descriptive names rather than the default names), Flow should start working as expected.

R

Reem_ShalhoubAuthor

Thank you so much for your feedback, @dvaliao. I apologize about the late reply! I understand what you are saying, however, I am not quite sure how to put the layers into a non-group or non-section frame. Do I need to ungroup all of the layers? Is there a step by step guide on how to do this? Can someone please demonstrate, if possible?

djv

Community Support

Hey @Reem_Shalhoub, no worries!

You can create a frame around existing objects by selecting everything you want to put into a frame then use the frame selection keyboard shortcut:
Mac: ⌥ Option ⌘ Command G
Windows: Ctrl + Alt + G

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