Skip to main content

Can’t access my file / File not found

  • March 10, 2026
  • 1 reply
  • 14 views

Nextways

Hi Figma Support Team,

I hope you are doing well. My Figma account link has been deleted and I am unable to access my projects. I have already tried recovering it, but the issue persists. Could you please assist me in restoring my account or providing access to my projects?

Thank you for your help.

Best regards,

This topic has been closed for replies.

1 reply

Celyn_L
Figmate
  • Figmate
  • March 11, 2026

Hi ​@Nextways — Celyn from Figma Community Support here.

Thanks for reaching out and sharing the details. I understand you’re currently unable to access your projects after your account link was deleted, and that recovery attempts haven’t resolved the issue.

I can see you’re already connected with our Support team via ticket (#1786863), and that a specialist has reached out with next steps.

When you get a chance, please check your inbox and continue the conversation there if you need any further assistance.

I’ll go ahead and close this topic for now. If you need help with anything else, please feel free to create a new topic.