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Fred_Tinsel
Active Member
February 25, 2021
Question

Can a file be edited by an account from another team without charging the owner team?

  • February 25, 2021
  • 87 replies
  • 14257 views

Hi!
I’m in an agency and I work with a lot of clients.

Each time I’ve tried to onboard a client in the Figma process, the edit account of my client is added to my bill… I want them to manage their own accounts while keeping the file property till the end of the job.
Do I miss the right way to share ???

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Edit 01/02/2024
Now that I know, I have very well understand…
I hope that this dark pattern will not be applied to the dev mode 🙏
Because I work with a lot of external companies and so with a lot of developers

This topic has been closed for replies.

87 replies

Carlos_Antunes
February 23, 2024

Penpot is gaining traction. Maybe it will be a good alternative in the future.

Neel
March 1, 2024

This is a major issue that needs addressing. As people before have suggested, implement a mechanism something like Slack Connect, otherwise you’ll lose the users that heled your company grow.

March 26, 2024

Hi guys, let me get this straight: I work for a software company and we have 5 full licenses for Figma.
I am not the account administrator, so I don’t have access to the billing information (or other super admin info), but I do have full designer-dev-FigJam access.
When i share a file with another account, for example a collegue that doesen’t have a paid account, and i need some edit permission this account became autoimatically a paid account? Without any kind of approval from admin account?

Fred_Tinsel
Active Member
April 2, 2024

Yeap for sure!

April 3, 2024

This issue seems unlikely to change, but it is forcing us to search for an alternative product.

Figma is useful primarily because it promises collaborative workspaces. Unfortunately, collaboration is only built for collaborating within a single team. Clearly, Figma is betting the farm on the enterprise (intra-organizational collaboration). But Figma is killing the ability for companies to work with agencies (the ability to collaborate across organizations).

Why does Figma punish the agency/client model? For agencies and companies hiring agencies, this pricing model is a disincentive to work together in Figma – why would an agency have to pay for a license for each new collaborator at each new client they bring on? Why would a company have to pay for a license for each new creative at each agency they work with?

A Figma license should act like a license – meaning “I can use this tool to share and collaborate with other people who use this tool.”

Jackstin_Kelly
April 30, 2024

This is very frustrating and we are looking not only to move all of our files away from Figma as it completely disrupts our ability to work with our clients and other designers and developers we are also going to start promoting using the open source incredibly brilliant application Penpot. 2.0 just came out and it’s worth taking a look at if your stuck and locked into Figma dirty game. Penpot 2.0 release is out now! CSS Grid Layout, Components and a new UI

I’m also going to do some research into the legal ramifications Figmas ability to do what they are doing here. And will post back as soon as I find out more.

Karole_Kessler
May 24, 2024

@figma I’m chiming in to state that if you have a Figma Pro account, you should be able to access files shared by other Figma Pro account holders at no additional cost.

DominicH
June 11, 2024

I cannot believe this still hasn’t been addressed. It’s an outrageous way to operate, milking paying customers. As someone rightly mentions, how can this be legal? Automatically charging an account twice with no warning.

This issue is becoming more and more frustrating. Might have to look into XD or dust off Sketch.

July 2, 2024

Hi there, we would like this to be addressed. Thank you.

Julien Palliere
Business Development Lead

Column Five
Rocky_Tilney
July 29, 2024

Upvoting this to also be resolved. This is not transparent and agencies need to be able to share files with other paid accounts without additional fees. I know of no other software that follows this model.