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Shukri_Brewer
New Member
July 18, 2023
Question

App keeps loosing connection

App keeps loosing connection to internet, but internet is working fine.
The issue is only affecting one of my projects. I close the project, re-open it, and it will work for a while before loosing connection again. ¯_(⊙_ʖ⊙)__/¯

I’ve seen other similar topics where VPN or firewall are involved. I don’t have either. This also seems odd given other projects are working fine.

Any one else having this issue? Is there any solution?

Screenshot 2023-07-18 at 13.11.19

This topic has been closed for replies.

2 replies

libelin
New Member
July 18, 2023

Same problem since Friday 14Jul !

Ryan_52
Figmate
Technical Quality Specialist
July 18, 2023

Hey, sorry to hear this is happening! I recommend trying to restore the file to a previous version to see if that helps. You can also try from a mobile hotspot to rule out any network issues as well.

If not please reach out to the support team directly via this form for help: https://help.figma.com/hc/en-us/requests/new

Be sure to use your Figma account email, include the links to your file, and share it with support-share@figma.com so they can take a closer look.