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lia.divalentin
August 23, 2023
Question

Any fixes for why Figma keeps showing me as offline

  • August 23, 2023
  • 18 replies
  • 4645 views

Hello, I am a long time user of Figma and I use the tool at work everyday. I have noticed that when I am working in my desktop browser or in the application it shows me as offline. What normally happens is I will be in a file and working on the desktop application notice that it is displaying as offline and then I will copy the link to file and open it up in my desktop browser to try and work from there. Sometimes it works but I have noticed that both are showing as offline. Plus, I have the fastest internet possible and it is not a internet issue. I am wondering how to resolve this problem? I also recently updated the app?

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18 replies

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Nic_C
Nic_C
New Participant
March 3, 2024

Same thing here and it’s getting worse.
I use VPN (company policies) for a while and it wasn’t having this issue so often before.

Billy_Kaplan
March 6, 2024

Same here and this completely blocks me from doing my work 😭

Billy_Kaplan
March 6, 2024

This will sound crazy but I can consistently make it work by opening the developer tools (CMD + Option/Alt + J on Mac + Chrome), viewing Figma on dimensions Responsive, and then closing developer tools.

    Max_Duggan1
    Max_Duggan1
    March 21, 2024

    Same issue

    Isa1
    Isa1
    April 15, 2024

    Same issue… 😐

    Martyn_Bowis
    Martyn_Bowis
    Active Member
    May 31, 2024

    I am getting the offline issue happening when using a plugin that I have created.

    Also finding that having the console open does stop the offline issue happening.

    Perhaps it is because I have a lot of debug statements in the code that are outputting to the console (console.log) and when the console is not open, somehow Figma is deciding that I am offline?

    stevekulaga
    stevekulaga
    New Participant
    June 28, 2024

    We have this as well, but have noticed and have been told by Figma, at least for our submitted ticket, that when Figma is loading changes to a library or file, it flashes that icon to let you know the file is saving. Not the best UX there, but at least we know why it happens now.

    stfn_07
    stfn_07
    August 6, 2024

    Same issue for me running NordVPN. On Mac OS, it does not support split tunnel so I cannot whitelist Figma (i.e. exempting it from the VPN tunnel).

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