Hey @Miss_Danna, thanks for reaching out!

We’re not able to assist with account management here on the forum. Please reach out to the support team directly via this form for help: https://help.figma.com/hc/en-us/requests/new

Be sure to use the email address that you used to verify for EDU, and keep in mind that once you’ve applied for EDU verification, you’ll want to create or upgrade an existing team to the Education plan in order to access free Professional plan tools.

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