None of my text is coming up. All of these blue and black boxes are where text should be.
Question
All my text is in blocks
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Hey @LPC, thanks for reaching out and sorry to see this is happening!
It’s hard to be sure from your screenshot what’s happening. Are you able to share a link to your file, so we can see how you’re set up your text layers?
If so, please include a link to the file in this thread, and share edit access with support-share@figma.com, so we can take a closer look.
Hello @dvaliao I sent an invite to the Figma file. As you can see, most of the fonts get a black box covered over them and the fonts lose their formatting, resetting back to white lettering. So I need to go into each instance and fix the black box and formatting of the font.
Hey @LPC, thanks for sending an invite!
Can you actually provide a link to the file here? support-share@figma.com is all of support’s shared account to allow us to take a look at a file without charging for any additional editor seats.
Thanks!
Passing this onto our team to take a look as what’s happening. We’ll update you as soon as we can.
Nothing to report yet from the team, but we created ticket #1006349 on your behalf. Support will reach out to you directly with any guidance.
Hey @LPC, sorry for the delay!
It looks like support replied to the ticket we created for you a few hours ago. Just to reiterate for anyone else on the forum having this issue, this is actually related to a bug that our engineering team is aware of and proactively trying to fix.
Please continue to work with support directly if you have any further questions.
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