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Question

AI browser automation caused my devices to keep logging each other out? Has anyone else seen this?

  • July 3, 2026
  • 6 replies
  • 103 views
figmo

I've been using Figma across multiple devices (home PC, work PC, laptop, etc.) for years, and it's always worked fine. I could stay logged in on all of them without any problems.

Recently, I started experimenting with AI workflows. One of the things I've been testing is letting an AI agent control the browser to log into Figma and perform some basic actions as part of an automation workflow.

Ever since I started doing that, something changed.

Now whenever I log into Figma on one device, one of my other devices gets logged out. Before this, I could stay logged in everywhere at the same time.

I'm the only person using this account, so it's not actually being shared. The only thing that's changed is the AI browser automation.

Has anyone else run into this?

I'm wondering if repeated AI-controlled logins or automated browser interactions can trigger some kind of security or account-sharing detection. If so, is this temporary, or does it require contacting Support to get it resolved?

Curious if anyone has seen the same behavior or knows what's going on.

6 replies

Gayani_S
Figmate
  • Gayani_S
  • Community Support
  • July 3, 2026

Hey ​@figmo, thanks for reaching out! 

To check your active sessions, go to your Account > Security tab, where it'll show you all the active sessions with the corresponding device and location. If you see any sessions that you don't recognize, please let us know. Please note that usage of a VPN could change the listed location of your active session.

It's always a priority to us that you can continue your work uninterrupted, and Figma limits the number of active sessions a single user can have to mitigate potential account sharing, in line with our Terms of Service.

One question to help me narrow this down: when a device gets logged out, do you see any message or notification about it, or does it just happen silently?

figmo
  • figmo
  • Author
  • New Member
  • July 6, 2026

Hey ​@figmo, thanks for reaching out! 

To check your active sessions, go to your Account > Security tab, where it'll show you all the active sessions with the corresponding device and location. If you see any sessions that you don't recognize, please let us know. Please note that usage of a VPN could change the listed location of your active session.

It's always a priority to us that you can continue your work uninterrupted, and Figma limits the number of active sessions a single user can have to mitigate potential account sharing, in line with our Terms of Service.

One question to help me narrow this down: when a device gets logged out, do you see any message or notification about it, or does it just happen silently?

Thank you for your reply.

I would like to know what the limit on the number of concurrent sessions is?

I tested it with two devices. When I logged in on one device, the other device (which was already logged in and actively being used) displayed a pop-up prompt asking me to log in again.
I would like to know if this is caused by repeatedly logging in during my workflow. If so, how can I remove this restriction? The constant logging in and out is really bothering me. I have many design drafts open in my work environment, but after I log in at home, when I check the work environment the next day, my login session is gone, and I have to reopen all those design drafts.

Gayani_S
Figmate
  • Gayani_S
  • Community Support
  • July 6, 2026

Hey ​@figmo, thank for sharing the extra detail.

There isn't a set number of sessions we enforce against. We look at a range of signals that can indicate unusual account activity, rather than a single concurrent-session limit. So this isn't about hitting a specific "cap" by logging in a certain number of times.

Since this only started after you added the automation, it's likely that the extra automated login is adding to your overall account activity alongside your other devices, and that combination is what's triggering the sign-outs.

Since you mentioned this is just you working across your own devices, I'd recommend reaching out through our Support hub so our support team can take a closer look at your account specifically. Because this not something I am able to review here on the forum for privacy and security reasons.

In the meantime, you can always check what's currently signed in under Account > Security, which shows the device and location for each active session.

 

Hope this helps! 

Sneha_shri
  • Sneha_shri
  • New Member
  • July 8, 2026

That definitely sounds unusual. It's possible the automated browser sessions are causing Figma to treat each login as a new or suspicious session, which could invalidate existing ones. I'd check your active sessions and authentication settings, and if it continues, reaching out to Figma Support is probably the best next step.

figmo
  • figmo
  • Author
  • New Member
  • July 10, 2026

Hey ​@figmo, thank for sharing the extra detail.

There isn't a set number of sessions we enforce against. We look at a range of signals that can indicate unusual account activity, rather than a single concurrent-session limit. So this isn't about hitting a specific "cap" by logging in a certain number of times.

Since this only started after you added the automation, it's likely that the extra automated login is adding to your overall account activity alongside your other devices, and that combination is what's triggering the sign-outs.

Since you mentioned this is just you working across your own devices, I'd recommend reaching out through our Support hub so our support team can take a closer look at your account specifically. Because this not something I am able to review here on the forum for privacy and security reasons.

In the meantime, you can always check what's currently signed in under Account > Security, which shows the device and location for each active session.

 

Hope this helps! 

Thank you for your reply.

figmo
  • figmo
  • Author
  • New Member
  • July 10, 2026

That definitely sounds unusual. It's possible the automated browser sessions are causing Figma to treat each login as a new or suspicious session, which could invalidate existing ones. I'd check your active sessions and authentication settings, and if it continues, reaching out to Figma Support is probably the best next step.

Thank you for your reply.

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