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Koreana
Koreana
New Member
March 16, 2025
Question

Add an annual paln omitted from figma settings

  • March 16, 2025
  • 1 reply
  • 60 views

Hi! I used a professional plan with monthly payments, but now I have decided to pay for a year in advance. In the settings I wanted to choose "add an annual plan", but suddenly I couldn't find it. Please help! What could the problem be?

 

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1 reply

Figmate
Junko3
Figmate
March 17, 2025

Hi ​@Koreana, Thank you for reaching out and sharing your screenshot.

Sorry you're having trouble with this. I see the differences compared to what's in this Help Center article: Switch from monthly to annual billing

Looks like you've already got a support ticket going, and one of our specialists has replied with a workaround and a screenshot showing the steps. Please check your inbox and feel free to reply to the ticket.


Thanks again for reaching out!

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