Hi! I used a professional plan with monthly payments, but now I have decided to pay for a year in advance. In the settings I wanted to choose "add an annual plan", but suddenly I couldn't find it. Please help! What could the problem be?
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Hi
Sorry you're having trouble with this. I see the differences compared to what's in this Help Center article: Switch from monthly to annual billing
Looks like you've already got a support ticket going, and one of our specialists has replied with a workaround and a screenshot showing the steps. Please check your inbox and feel free to reply to the ticket.
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